Before you contact us
- Update to the latest version of Anglr.
- Close and reopen the app.
- If Pro is missing, use Restore Purchases in Settings.
- Check that you are signed into the correct Apple ID for the purchase.
Support
Help with Anglr, subscriptions, and account issues.
If you are having trouble with Anglr, Pro access, or purchase restore, use the information below before contacting support.
Contact support
rasmussenht@gmail.com
For account help, purchase issues, bugs, or feedback, send us an email and include as much detail as possible.
Email supportAnglr Pro and billing
- Anglr Pro is billed through Apple as an auto-renewable subscription.
- The current price is 19 DKK per month.
- Eligible users receive a 1 month free trial through Apple introductory offers.
- Cancellations and billing changes are handled in Apple ID subscription settings.
Restore Pro access
If Pro access does not appear immediately, open the app, go to Settings, and use Restore Purchases. If that still fails, contact support with your account email and approximate purchase time.
Common questions
How do I cancel Anglr Pro?
Open iPhone Settings, tap your Apple ID, choose Subscriptions, and manage Anglr there.
Why is my Pro access missing?
Use Restore Purchases first. If it still does not update, contact support.
Can I change Apple billing details in the app?
No. Billing, renewals, and payment methods are handled by Apple.
When reporting a problem
- Your device model and iOS version
- The email used for your Anglr account
- The steps that caused the issue
- Screenshots if the problem is visual
- Approximate date and time if it relates to a purchase
Account and data requests
If you need help with your account, data access, or data deletion, contact rasmussenht@gmail.com from the email connected to your account so we can verify ownership.